Terms of Service
These Terms of Service govern your relationship with Kamlogic and the use of our software development, maintenance, and consulting services.
Welcome to Kamlogic
By engaging our services or accessing our platforms, you agree to be bound by these Terms. We specialize in surgical interventions for web applications, primarily utilizing the Laravel ecosystem.
Services & Scope of Work
Kamlogic specializes in the maintenance, stabilization, and extension of web applications, primarily utilizing the Laravel ecosystem.
Surgical Interventions
Our services often involve working on existing "legacy" codebases. We do not guarantee the performance of code written by previous third-party developers, though our goal is to stabilize and optimize it.
Audit Requests
Technical audits are snapshots of your system at a specific time. They are intended for advisory purposes and do not constitute a warranty of future system behavior.
Intellectual Property (IP) Ownership
Client Ownership
Upon full payment, you own all custom code and documentation developed specifically for your project.
Proprietary Tools
We grant you a non-exclusive, perpetual license for our internal libraries integrated into your project.
Open Source
Contributions to open-source packages remain under their respective licenses.
Support & Maintenance Tiers
Standard Retainers
Hours included in monthly retainers do not roll over to the next month unless explicitly agreed upon in writing.
Emergency Support
"Emergency" is defined as a total system outage or critical data loss in a production environment.
Non-urgent requests made outside of business hours (GMT+1) will be addressed during the next business cycle.
Third-Party Services
We are not responsible for outages caused by third-party infrastructure (e.g., AWS, DigitalOcean, Laravel Forge, Paystack).
Client Responsibilities
To perform our "Surgical Interventions," the Client must:
Provide necessary access to version control and hosting environments
Maintain backups of all data prior to commencement of work
Ensure legacy code doesn't infringe IP rights
Provide access to third-party APIs as needed
Payments & Refunding
Invoicing
Fixed-price projects require 100% upfront payment. Retainers are billed at the start of each service month.
Refund Policy
Due to the nature of professional engineering services, fees are non-refundable once work has commenced.
Arbitrage Context
Our pricing reflects our operational base in Africa. Clients acknowledge that this does not diminish the seniority or quality of the engineering provided.
Liability & Warranties
"As-Is" Basis
Services are provided "as-is." While we strive for 100% stability, Kamlogic does not warrant that software will be entirely error-free, especially when integrating with legacy logic.
Limitation of Liability
In no event shall Kamlogic be liable for any lost profits, data loss, or indirect damages. Our total liability is limited to the amount paid by the Client for the specific service giving rise to the claim.
Confidentiality & NDA
We treat all client codebases and business logic as strictly confidential. We are happy to execute a separate Non-Disclosure Agreement (NDA) for deep-dive audits and long-term partnerships.
Termination
Either party may terminate a retainer agreement with 30 days' written notice. Upon termination, Kamlogic will hand over all Work Product and credentials, provided all outstanding invoices are settled.
Governing Law
These Terms are governed by the laws of Nigeria, without regard to its conflict of law principles.
Contact Information
For questions regarding these Terms, please contact us at: